What About the Customer Service?

The customer service at this establishment is some of the best in the city. The wait staff and bartenders are right there, taking good care of you. We never had to wait long for any request, whether it was the food for our large group, some more drinks, or anything else. While the music was a bit loud, especially the house music in between sets from the live band, and made it hard to hear, we had a great time and loved the customer service we received.

Can They Accommodate Big Groups?

Sotto is able to accommodate some larger groups when necessary. Reservations are always appreciated, no matter the size of the group. Some evenings the place is busy and you will need a reservation to make sure that you have a spot when you show up. Other times it is possible to walk right in. If you have a group of ten or more, we recommend that you call ahead and reserve a table for everyone so that you are able to get right in and place your order. Keep in mind that Sotto is happy to take reservations and hold a table for you. but if you are more than 15 minutes past your reservation time, they will let go of it and let other patrons take it if they are waiting.

This restaurant does have a banquet room and the ability to hold larger groups, as long as you let them know ahead of time so they have a chance to prepare and accommodate you. Call ahead to make sure there is enough room for everyone.

What are the House Rules of Sotto in Washington, DC?

When you come out for a good time at Sotto in Washington, DC, there are a few rules you will need to follow. These are required of all patrons who come, whether they decide to sit and enjoy a good meal or they are looking to dance the night away and have a lot of fun. Some of the house rules to follow include:

  • The restaurant is happy to hold onto your table for a maximum of 15 minutes. You can also contact the restaurant if there are some special requests to be honored in your group.
  • There are some ticketed events in this restaurant and you need to purchase them to get in. You can either visit their website and get them for $15, a deal, or you can pay at the door. If you pay at the door, the amount is $20. These are added to your final bill when you leave.
  • When you get a ticket, you will only have a reservation for the showtime that you select and not for another time.
  • The ticket you purchase will only grant you a seat. It is possible that if necessary, you will need to share a table so that the maximum number of people can get in and enjoy it too. Think of this as a great way to meet some new friends.
  • You need to be 21 years or older to spend some time at Sotto Restaurant in Washington, DC.